Privacy & Transparency

Your Privacy,
Our Promise

At Bevenu, we believe trust is the foundation of every relationship. This policy explains exactly how we handle your personal information — clearly, honestly, and with respect.

Last updated: June 19, 2026Version 2.1
256-bit SSL Encryption DPDPA 2023 Compliant GDPR Ready No Hidden Tracking Your Data, Your Rights ISO 27001 Standards 256-bit SSL Encryption DPDPA 2023 Compliant GDPR Ready No Hidden Tracking Your Data, Your Rights ISO 27001 Standards
Contents

Introduction

Welcome to Bevenu ("we", "our", or "us"). We are a premium fashion e-commerce platform headquartered in Panchkula, Haryana, India, founded and operated by Paras Dhiman and Dhrupad Arora.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website bevenu.vercel.app, use our services, or interact with us. By using Bevenu, you consent to the practices described in this policy.

"We treat your data the way we'd want our own treated — with care, transparency, and respect."

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information

  • Full name and contact details (email, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely via Razorpay/Stripe)
  • Account credentials (passwords are hashed, never stored in plain text)
  • Order history and preferences
  • Size preferences and style interests

Technical Information

  • IP address and approximate location
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website addresses
  • Cookie identifiers

Communication Data

When you contact our concierge team, we retain correspondence records to provide consistent, high-quality support.

How We Use Your Data

We use your information for the following purposes:

Order Processing

Fulfilling your orders, processing payments, and managing deliveries.

Communication

Sending order confirmations, shipping updates, and customer support messages.

Personalization

Recommending products based on your preferences and browsing history.

Analytics

Improving our website performance and user experience.

Promotions

Sharing exclusive offers and new collections (with your consent).

Legal Compliance

Meeting our legal obligations under Indian and international laws.

Data Sharing & Third Parties

We do not sell your personal information. We share data only with trusted partners who help us operate our business:

Payment Processors

PCI-DSS Compliant

Razorpay & Stripe — for secure transaction processing

Delivery Partners

Delivery Only

Shipping carriers to fulfill your orders

Cloud Infrastructure

ISO 27001

Vercel & Neon — for hosting our website and database

Analytics Providers

Anonymized

Anonymous usage analytics to improve our service

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Here's what we use:

Essential
Required for the website to function (login, cart, checkout)
ALWAYS ON
Functional
Remember your preferences (language, region, theme)
OPTIONAL
Analytics
Help us understand how visitors interact with our site
OPTIONAL
Marketing
Used to deliver relevant advertisements (opt-in only)
OPTIONAL

Your Rights

Under India's Digital Personal Data Protection Act (DPDPA) 2023 and international standards like GDPR, you have the following rights:

Right to Access

Request a copy of your personal data

Right to Rectify

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data

Right to Restrict

Limit how we use your data

Right to Portability

Receive your data in a portable format

Right to Object

Object to certain types of processing

To exercise any of these rights, email us at dhimanparas605@gmail.com. We'll respond within 30 days.

Data Security

We implement industry-leading security measures to protect your information:

256-bit SSL

All data encrypted in transit

Hashed Passwords

bcrypt encryption, never stored plain

Secure Hosting

Vercel + Neon with SOC 2 compliance

PCI-DSS

Payment data handled by certified processors

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Account InformationDuration of account + 2 years after deletion request
Order Records7 years (for tax and legal compliance)
Payment InformationNot stored — processed directly by payment gateways
Marketing PreferencesUntil you unsubscribe or request deletion
Support Correspondence3 years after last interaction

Children's Privacy

Bevenu is a general-audience platform. We do not knowingly collect personal information from children under 13 years of age (or under 18 in jurisdictions requiring parental consent).

If you believe we have inadvertently collected data from a child, please contact us immediately at dhimanparas605@gmail.com and we will promptly delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website

We encourage you to review this policy periodically. Your continued use of Bevenu after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our team:

Bevenu

Premium Fashion E-Commerce

Founders
Paras Dhiman & Dhrupad Arora
Headquarters
Panchkula, Haryana, India

Response time: within 24-48 hours

Visit Contact Page

"Thank you for trusting Bevenu with your personal information."

We're committed to earning that trust every single day.

— Paras Dhiman & Dhrupad Arora, Founders