BEVENU · OFFICIALEST. GRIEVANCE CELL
Consumer Protection · E-Commerce Rules 2020

Grievance Redressal

In compliance with the Consumer Protection (E-Commerce) Rules, 2020, Bevenu is committed to a fair, transparent, and timely grievance redressal mechanism for every customer — tracked with the same care as your parcel.

48 hrsAcknowledgement
30 DaysResolution Time
100%Compliance
Grievance Officer

Paras Dhiman

Founder & Grievance Redressal Officer, Bevenu

अधिकृतAuthorized
Emaildhimanparas605@gmail.com
Phone+91 ***** *****
Live ChatAvailable 24/7 on website
Working HoursMon–Sat, 9:00 AM – 8:00 PM IST

As per the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer is mandated to acknowledge consumer complaints within 48 hours and resolve them within 30 days from the date of receipt.